“We,” “Us,” “Our” means Phone Love, our affiliates and licensors.
“You,” “Customer,” “User” means anyone accessing or placing an order on https://phonelove.store.
“Products” means spare parts, components, accessories, tools, and any other items sold on our site.
“Order” means your request to purchase one or more Products via our checkout.
You must be at least 18 years old and reside in India.
You agree to provide accurate, current, and complete information when creating an account or placing an Order.
You are responsible for maintaining the security of your account credentials and all activities under your account.
All Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any Order for any reason, including pricing errors or stock unavailability.
Prices are in INR and include applicable taxes unless stated otherwise. Shipping fees apply separately.
We accept major credit/debit cards, UPI, net banking, and wallet payments. Payment is processed securely via our payment partners.
Title and risk pass to you upon dispatch of Products.
We offer 3–5 business days delivery across India.
Delivery timelines are estimates; delays due to force majeure, carrier issues, or your location may occur.
You’ll receive tracking details via email/SMS once your Order ships.
For any non‑delivery or damaged shipment, contact us within 48 hours of delivery.
Return Period
Replacement Parts & Tools: 15 days from delivery
Batteries: 1 year warranty from purchase date
Pre‑owned Devices: 15 days from delivery
Return Process
Email our support (support@phonelove.store) to request an RMA.
Ship items in original packaging; we’ll issue store credit equal to the lower of purchase or current price.
No restocking fees; customer pays return shipping.
Warranty
Defects due to manufacturing or early failure are covered under warranty.
Excludes damage from misuse, improper installation, or normal wear and tear.
All text, graphics, logos, button icons, images, and software on our site are our property or licensed to us and protected by Indian and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.
You agree not to use any data‑scraping tools or automated systems to extract content or otherwise interfere with the functioning of our site.
To the maximum extent permitted by law, Phone Love and its affiliates, officers, directors, and employees will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Products or site.
Our total liability for any claim arising in connection with your Order shall not exceed the amount you paid for the Product in question.
You agree to indemnify and hold Phone Love harmless from any claim, demand, loss, or damages (including legal fees) arising out of (a) your breach of these Terms, (b) your misuse of our site or Products, or (c) any violation of law by you.
Your use of personal information is governed by our Privacy Policy. By using our site, you consent to cookies and processing as described there.
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws rules.
Any dispute arising out of or relating to these Terms or your use of our Products shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
We may update these Terms at any time. We recommend you review them each time you visit our site. Continued use after changes constitutes acceptance of the new Terms.
If you have any questions or concerns about these Terms, please email Phoneloveindia@gmail.com or write to us at:
Phone Love: Shop No. 126, Fountain Plaza, Egmore,
Chennai, Tamil Nadu-600008, India
Thank you for choosing Phone Love—we’re committed to your satisfaction and to delivering premium spare parts you can trust!
